CUSTOMER SUPPORT / STARBOUND
🚀 STARBOUND
SHIPPING POLICY
From our galaxy to yours. Here is what to expect after placing your order.
01Processing Time
- Orders are processed within 1–3 business days.
- Exclusive drops and pre-orders may take longer.
02Shipping Time
- Standard Shipping: 3–7 business days.
- Tracking information will be emailed once your order ships.
03Shipping Rates
- Rates are calculated at checkout based on location and order size.
04Lost or Delayed Packages
- Once a package is in the carrier’s possession, delivery times are controlled by the shipping provider.
- If your package is lost, contact us and we’ll help investigate.
05Incorrect Address
- Customers are responsible for providing the correct shipping address.
- Orders returned due to an incorrect address may require additional shipping fees.
06Questions?
“Every order is another step beyond the limits. Thanks for supporting StarBound. The sky was never the limit—just the beginning.” ⭐🚀